Starwood Med Spa Policies
Appointments and Consultations
To schedule an appointment or consultation, please call our front office team or schedule an appointment online. We look forward to meeting you and working with you to begin your rejuvenation journey.
Billing and Payment
We accept the following forms of payment: cash, Visa, MasterCard, Discover, American Express, personal check, and Starwood Med Spa gift cards and certificates.
NSF/Returned Check Policy
Returned checks will incur a $25.00 return check fee.
Please be advised of Starwood Med Spa’s cancellation policy:
- Starwood Med Spa requires a 24-hour notice to cancel or reschedule an appointment.
- For all appointments, credit card information is required to be kept on file. In the event you miss a scheduled appointment and/or do not cancel your appointment prior to 48 hours, and/or an ‘unapproved’ cancellation, your card will be charged a $50 "No Show" fee.
- If you arrive more than ten minutes late for your scheduled appointment, it will be considered a “No Show.” At that time, your card will be charged the $50 "No Show" fee. Provision of services for late appointments will be at Starwood Med Spa's discretion.
- If a client has excessive no-shows or last-minute cancellations, Starwood Med Spa reserves the right to refuse further service, regardless of contracts or other set appointments. Any monies paid will be forfeited or considered non-refundable.