Starwood Med Spa Policies

Appointments and Consultations

To schedule an appointment or consultation, please call our front office team or schedule an appointment online. We look forward to meeting you and working with you to begin your rejuvenation journey.

Billing and Payment

We accept the following forms of payment: Cash

  • Visa
  • MasterCard
  • Discover
  • American Express
  • Starwood Med Spa gift cards and certificates.
  • Care Credit

Financing options also available via Green Sky

NSF/Returned Check Policy

Returned checks will incur a $35.00 return check fee.

Cancellation Policy

Please be advised of Starwood Med Spa’s cancellation policy:

  • Starwood Med Spa requires a 24-hour notice to cancel or reschedule an appointment.
  • For all appointments, credit card information is required to be kept on file. In the event you miss a scheduled appointment and/or do not cancel your appointment prior to 48 hours, and/or an ‘unapproved’ cancellation, your card will be charged a $50 “No Show” fee.
  • If you arrive more than ten minutes late for your scheduled appointment, it will be considered a “No Show.” At that time, your card will be charged the $50 “No Show” fee. Provision of services for late appointments will be at Starwood Med Spa’s discretion.
  • If a client has excessive no-shows or last-minute cancellations, Starwood Med Spa reserves the right to refuse further service, regardless of contracts or other set appointments. Any monies paid will be forfeited or considered non-refundable.

Privacy Policy for SMS Messaging

Effective Date: January 2023

1. Introduction

At Starwood Med Spa, we value the privacy of our users. This Privacy Policy describes the types of personal information we collect, use, and share when you subscribe to our SMS messaging services, and your rights and choices concerning your information.

2. Information We Collect

When you subscribe to our SMS messaging services:

  • Mobile Number: We collect your mobile number to send you SMS messages.
  • Preferences: We may collect information about your messaging preferences, such as the frequency and type of messages you would like to receive.

3. How We Use Your Information

We use the information you provide to:

  • Send you SMS messages containing information, promotions, or updates about Starwood Med Spa.
  • Monitor and analyze the effectiveness of our SMS campaigns and to improve our offerings.
  • Respond to your inquiries or feedback.

4. Sharing Your Information

We will not share your mobile number with third parties for their marketing purposes without your express consent. We may, however, share your mobile number with our service providers who assist us in sending SMS messages, provided they maintain the same standards of privacy.

5. Opt-Out

You can opt out of receiving SMS messages from us at any time by replying “STOP” to any message you receive. Upon receiving your opt-out request, we will stop sending you messages within a reasonable timeframe.

6. Data Security

We have implemented appropriate technical and organizational measures to protect your personal information against unauthorized access, destruction, or alteration.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by revising the “Effective Date” at the top of this policy and, in some cases, provide you with additional notice (such as a message on our website or an SMS notification).

8. Contact Us

If you have any questions about this Privacy Policy or our SMS messaging services, please contact us at:

6950 Lebanon Rd. Suite 105 Frisco, TX 75034
Email: info@starwoodmedspa.com
Phone: 214-705-0400

Contact Us

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